Returns/Exchanges

Making a return is now easier then ever with Melanie Auld Jewelry!

Simply fill in your info below and follow the easy steps. In our continued effort to improve your shopping experience we request that you provide as much information as possible in the note field on the coming pages. All returns must include the original packing list with the item(s) you wish to return circled, along with the reason for you return and RA# written clearly on it. Once your return request is approved you will be given your RA#.

Please note our order number format

#C1234 if your order number starts with #US you ordered from our US site.  Please go to melanieauld.com.  If you are unable to find your order or have any questions please email us at customerservice@melanieauld.com

 

For a full listing of our return policy please visit our policies page in the menu.

Choose your region


CANADA

UNITED STATES/GLOBAL