New Returns Manager

Welcome to our return request page.  To find your order please enter your order number and the email address that you used to place your order.

Our order Format is as follows


If you have an order starting with #US you ordered from our US website.  Please visit for further instruction.

 Note: All sale items are FINAL SALE! Items sold during Black Friday sale are not available for return. Making a return is now easier then ever with Melanie Auld Jewlery. Simply fill in your info below and follow the easy steps. In our continued effort to improve your shopping experience we request that you provide as much information as possible in the note field on the coming pages. All returns must include the original packing list with the item(s) you wish to return circled, along with the reason for you return and RA# written clearly on it. Once your return request is approved you will be given your RA#. For a full listing of our return policy please visit our policies page in the menu

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